FAQs by Groups :      General Questions | Domain Names | Hosting | Resellers | Bottle Direct | Affiliates | << Back - FAQ Home >> Frequently Asked Questions : 56 My website doesn't load when I visit my website? If your website fails to load, or you get a "Forbidden Access - ERROR 403 or ERROR 404" when you visit your website, you may have failed to use the correct naming standards. You will need to rename your start or home page to index.htm, or html, or php, etc... If you continue to experience problems don't hesitate to call 1300 88 74 74 for assistance.