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Frequently Asked Questions :


How do I recover my username and password?


What payment methods do I have when registering a domain or other products?


What service agreement am I bound to at Bottle Domains?


What is your fax number?


How do I generate an invoice or statement for my account records?


Who or what is auDA?


How do I find a Biller Code?


Am I better off as an Affiliate or Reseller?


I am wanting to register a domain name but when I search successfully for the name and go to place it in the "basket", nothing happens after this - I get a blank screen just with the bottle header.


How do I create a member ?


When I create my account I get an error message that the phone number has been incorrectly submitted. What am I doing wrong?


What is the Privacy Policy of Bottle Domains?


If I make a BPAY payment on the weekend when will my payment be received?


What is a BPAY payment?


How do I make a BPAY Payment?


What is a customer reference number and where do I find it?


If I make a mistake using BPAY what should I do?


Where can I make a BPAY payment?


Is BPAY safe?


How long will it take for the payment to go through?


Is it safe to use my credit card account to make a BPAY payment?


Where is the processing of BPAY payments done and is it safe?