FAQs by Groups :      General Questions | Domain Names | Hosting | Resellers | Bottle Direct | Affiliates | << Back - FAQ Home >> Frequently Asked Questions : How do I recover my username and password? What payment methods do I have when registering a domain or other products? What service agreement am I bound to at Bottle Domains? What is your fax number? How do I generate an invoice or statement for my account records? Who or what is auDA? How do I find a Biller Code? Am I better off as an Affiliate or Reseller? I am wanting to register a domain name but when I search successfully for the name and go to place it in the "basket", nothing happens after this - I get a blank screen just with the bottle header. How do I create a member ? When I create my account I get an error message that the phone number has been incorrectly submitted. What am I doing wrong? What is the Privacy Policy of Bottle Domains? If I make a BPAY payment on the weekend when will my payment be received? What is a BPAY payment? How do I make a BPAY Payment? What is a customer reference number and where do I find it? If I make a mistake using BPAY what should I do? Where can I make a BPAY payment? Is BPAY safe? How long will it take for the payment to go through? Is it safe to use my credit card account to make a BPAY payment? Where is the processing of BPAY payments done and is it safe?