We'll beat any price on domains! Call us now 1300 303 057
We'll beat any price on domains! Call us now 1300 303 057
Bottle
About us Products & Services Management Reseller/Affiliates Prices Contact us
Domains Hosting Marketing
 

BOTTLE CORE TERMS AND AGREEMENTS

==================================================
BOTTLE CUSTOMER CORE TERMS
==================================================

1. Document
1.1. This document contains the basic terms on which Bottle provides services (this includes goods and services) to customers. They apply to every service Bottle supplies, and are called ‘core terms’.
1.2. Extra terms may also apply in certain cases. These terms indicate when extra terms will apply.

2. Parties
‘We’, ‘us’, or ‘Bottle’ means Domain Central Australia Pty Limited and ‘you’ or ‘customer’ means anyone that we supply a service to.

3. Service Descriptions
A ‘service’ means any goods or service that we offer or supply. Each service may be briefly identified by its ‘service description’.

4. Service Terms
4.1. We may publish extra terms that apply to a particular product or service (‘service terms’).
4.2. Service terms may be set out in service information, or on an application form, or otherwise notified to you.
4.3. Service terms only apply to the service they relate to.
4.4. Service terms may include, or incorporate by reference, a service level guarantee.
4.5. Service terms are part of our customer contract with you.

5. Pricing
5.1. We may charge you for our products and services in accordance with our price list.
5.2. We may change the price list by publishing a new one our web site. A reference to ‘price list’ means the current price list at any particular time.
5.3. Changes take effect immediately. They have no effect on charges for services that have already been supplied.
5.4. The price list is part of our customer contract with you.
5.5. If a customer contract states that charges for the contract will be fixed for a certain period, or until a certain date, changes made during that period, or before that date, do not take effect until the end of that period, or until that date.

6. Customer contracts
6.1. When we supply a service to you, the terms and conditions of supply consists of:
6.1.1. these core terms; and
6.1.2. any applicable service terms; and
6.1.3. the applicable items in the price list;
6.2. Together, those terms and conditions and items are called the ‘customer contract’.

7. Order of precedence
7.1. To the extent of any conflict or inconsistency between them, the parts of the customer contract have the following order of priority, from highest to lowest:
7.1.1. price list;
7.1.2. service terms;
7.1.3. core terms.

8. Contract amendments
8.1. Unless you are in a fixed term contract or the minimum term of your customer contract has not expired, we may change the terms of your customer contract, subject to this clause.
8.2. We may change our price list by publishing a new one on our web site.
8.3. We may change any other part of your customer contract, including our price list, by informing you of the change.
8.4. You can change your customer contract at the expiration of the minimum term if we agree.
8.5. Otherwise changes to any other part of a customer contract take effect when we inform you of the change.

9. Non merger
9.1. When a customer contract or this agreement ends:
9.1.1. a right of action that arises from a breach that occurred before it ended survives;
9.1.2. charges for products and services delivered before it ended can be invoiced and recovered;
9.1.3. clauses 9, 14, 18, 25, 26, 31 and 40 continue to operate; and
9.1.4. any other clause in the customer contract that indicates that the clause survives termination also continues to operate.

10. Ordering
10.1. We may receive an order in any form we choose e.g. by written application, on line, or over the telephone.
10.2. You must comply with any ordering procedures that we specify e.g. if we ask you to use a particular order form, you must do so.
10.3. We are not obliged to accept any order.
10.4. You must ensure that you provide us with all the information we request in relation to your order and that the information you provide is correct.

e.g. information requested in an order form.

11. Additional terms
Except for things set out in express terms in a customer contract, and things that are implied by law and cannot be excluded, there are no other representations, promises, warranties, covenants or undertakings between the parties and customer contracts contain the entire understanding between us.

12. Mixed services
If we supply a mixture of services, prices and service terms that would apply to the different services if ordered separately apply to each of them individually within the mixture.

13. Charges, invoicing, and payment
13.1. We may charge you, and you must pay us, in accordance with our price list.
13.2. Set up charges are payable as soon as we agree to provide a service.
13.3. Periodic or repeating charges are payable from the date when we inform you that we are ready to supply the service, whether or not you actually make use of the service.
13.4. All other charges are payable on invoice.
13.5. When a customer contract is terminated or otherwise ends:
13.5.1. we may immediately invoice any accrued charges (but later invoicing remains effective);
13.5.2. our invoices must be paid immediately; and
13.5.3. we have a lien over any customer equipment for unpaid charges.
13.6. We may invoice you whenever charges have accrued, but we normally invoice by ‘billing months’. A ‘billing month’ is a month, starting on the same day of the month that your customer contract started.
e.g. if your customer contract started on 15 April, new ‘billing months’ start on the 15th day of each month after that.

13.7. If we hold your advance deposit, Direct Debit Authority, or Credit Card Authority, we may draw payment as soon as a charge has accrued.

14. Invoice payments
14.1. Unless we require pre-payment, you must pay our invoices within 7 days by means of a payment method that we approve.
14.2. Apart from our other rights in case of non-payment, we may suspend any services and/or charge interest and or a one off fee for late payment.
14.3. Interest will be calculated at the rate which is 2% higher than the ANZ Bank unsecured overdraft rate for sums of over $100,000, calculated daily with rests.
14.4. If your payment is dishonoured then we may pass on our bank’s dishonour fees to you.

15. Billing disputes
15.1. You may dispute charges in an invoice by written notice that:
15.1.1. you give to us within 14 days of the date of the invoice;
15.1.2. clearly identifies you and the invoice you dispute;
15.1.3. detail the grounds of your dispute.
15.2. We will acknowledge your notice within 14 days.
15.3. You must still pay the disputed invoice by its due date. If we uphold your dispute, we shall credit your account within a reasonable time.

16. Minimum terms
If a customer contract has a minimum term:
16.1. you cannot cancel it during the minimum term (except in specific cases where these terms say otherwise);
16.2. after that, either of us may cancel it by giving the other at least 30 days’ written notice, ending at the end of a billing month; and otherwise
16.3. it continues until one of us cancels it.

17. Repeating terms
17.1. If a customer contract has a repeating term, it serially repeats for that term unless one of us gives the other written notice that they do not wish to repeat it.
17.2. If a notice under clause 17.1 is given less than a month before the end of the current term, it takes effect at the end of the next term, not the end of the current term.

18. GST
18.1. Except where express provision is made to the contrary, the consideration payable by the customer under this agreement represents the value of any taxable supply for which payment is to be made.
18.2. Subject to us supplying you with a valid tax invoice, if we make a taxable supply for a consideration, which represents its value, then you will pay, at the same time and in the same manner as the value is otherwise payable, (or, if for any reason that does not happen, without delay after we request you to) the amount of any GST payable in respect of the taxable supply.
18.3. Subject to us supplying you with a valid tax invoice, if this agreement requires you to pay, reimburse or contribute to an amount paid or payable by us in respect of an acquisition of a taxable supply from a third party, the amount required to be paid, reimbursed or contributed by you will be the value of the acquisition by us less any input tax credit to which we are entitled plus, if our recovery from you is a taxable supply, any GST payable under clause 18.2.

19. Domain names
Where we provide you with domain name registration services you must comply with all auDA published policies and guidelines.

20. Support services
20.1. We will support a service as specified in the customer contract.
20.2. We are not obliged to support a service in any way that is not specified. For instance, unless a customer contract states otherwise, we are not obliged to provide:
20.2.1. on-site support;
20.2.2. software or hardware support; or
20.2.3. support outside business hours.
20.3. If a customer contract includes a service level guarantee, we will provide support in accordance with it.

21. Acceptable Use Policies
You must comply with any AUP we publish, as amended from time to time.

22. Additional Obligations
You must:
22.1. be responsible for all data that you retrieve, store, transmit, or use in any other way;
22.2. back up all your data;
22.3. maintain the security of your password and user identification;
22.4. not:
22.4.1. do anything which will damage or interfere with our network / system or facilities;
22.4.2. do anything unlawful with a service;
22.4.3. share a service with any third party without our written consent; or
22.4.4. do anything with a service which may subject either you or us to a claim.

23. Suspension
23.1. We may suspend service under a customer contract without notice and without any liability for loss and without prejudice to our rights under the customer contract or at law if:
23.1.1. we suspect that your service has been accessed without authority, or the integrity of the your service has been compromised;
23.1.2. we suspect that your service has been used for unlawful purposes;
23.1.3. you have not paid money you owe us;
23.1.4. we consider it is necessary to protect our network / system or facilities;
23.1.5. you or a guarantor has an adverse credit report;
23.1.6. you are in breach of any clause of your customer contract;
23.1.7. a governmental or law enforcement agency asks us to do so;
23.1.8. a wholesaler requires us to do so;
23.1.9. we consider that unless we do so, there is an unacceptable risk that there will be a breach of a law or of an agreement between us and a wholesaler; or
23.1.10. you have changed your contact details without informing us.
23.2. Suspension does not affect your liability for charges under your customer contract.
23.3. Unless the reason or circumstance that caused the suspension is resolved to our satisfaction within 7 days, we may terminate your customer contract.

24. Termination
24.1. A customer contract can only be terminated:
24.1.1. on notice by either party, given after its minimum term has expired. Such a notice takes effect at the end of the next billing month that occurs at least 30 days after the notice was given; or
24.1.2. in accordance with clauses 24.2, 24.5 or 17; or
24.1.3. in any other way that the customer contract allows.
24.2. We may terminate your customer contract/s immediately if you:
24.2.1. become insolvent;
24.2.2. are subject to an application for winding up;
24.2.3. are subject to any form of external administration or management;
24.2.4. fail to pay us money within 14 days of it being due;
24.2.5. breach a customer contract and fail to remedy the breach within seven days after receiving a notice requiring that it be remedied;
24.2.6. die;
24.2.7. have provided false or misleading information to us –
and in any other circumstances where the customer contract allows us to.
24.3. If we terminate a customer contract because you have breached it, you must pay us, on invoice, the charges that would have been payable under that customer contract if it had not been terminated until after any minimum term.
24.4. If you have more than one customer contract, and you breach one of them, you are in breach of all of them. We can terminate any or all of your customer contracts, or exercise any other rights we have under a customer contract.
24.5. You may terminate your customer contract/s immediately if we:
24.5.1. become insolvent;
24.5.2. are subject to an application for winding up; or
24.5.3. are subject to any form of external administration or management.

25. Warranties and liability
25.1. To the extent permitted by law we:
25.1.1. will provide services with reasonable care and skill but do not warrant that they will be provided without fault or disruption;
25.1.2. do not provide a service level guarantee or any guaranteed service level unless the customer contract states otherwise;
25.1.3. do not provide a warranty for hardware provided under a customer contract (unless we are required by law to do so), but we will (where capable of assignment) assign the benefit of any manufacturer’s warranty to you.
25.2. Except for any express warranties in a customer contract, to the extent permitted by law we disclaim all express and implied warranties in relation to a service or a customer contract.
25.3. In the case of any breach of a customer contract, or any negligence for which we are responsible, or breach of a condition or warranty that legislation prohibits us from excluding (which condition or warranty shall accordingly be included), our liability to you will be limited, at our option, to:
25.3.1. if the breach or negligence relates to goods –
25.3.1.1. replacement of any goods involved or the supply of equivalent goods;
25.3.1.2. the repair of such goods;
25.3.1.3. the payment of the cost of replacing the goods or of acquiring equivalent goods; or
25.3.1.4. the payment of the cost of having the goods repaired; and
25.3.2. if the breach relates to services –
25.3.2.1. supplying of the services again; and
25.3.2.2. the payment of the cost (for the period of the breach) of having the services supplied again.
25.4. In no circumstances are we liable for any indirect, secondary or consequential loss or loss of income that you or anyone else may suffer.

26. Indemnities
You indemnify us (on a full indemnity basis including all legal costs and expenses) against any claim, loss or damage we suffer to the extent that it arises from:
26.1. any act or omission;
26.2. any breach of any law;
26.3. any breach of a customer contract or an AUP;
26.4. any unauthorised use of a service –
by you or anyone using a service we provide to you.

27. Safety of data and set up
27.1. Unless a customer contract specifies that we will create a back up of any data and/or customised software set up of yours, you are solely responsible for ensuring that you have a complete, working back up of them.
27.2. We are entitled to assume that you have complied with clause 27.1.
27.3. You indemnify us against loss or damage that you or anyone else suffers as a result of damage to data or customised software set up on your computer system.
27.4. We are not obliged to provide you or any third party with historical data (e.g. material that used to be stored on our server).
27.5. You do not have any rights to any particular user identification, password, customer number, IP address, or any other thing which we may provide as part of a service. We can change or direct you to change these at anytime.
27.6. We are not required to store any email or data in accounts that are not active , and we are not responsible for any loss or damage because of this.
eg. an account that is suspended or terminated.

28. Acknowledgements
28.1. A customer contract may state that you acknowledge certain matters.
28.2. You must accept service from us subject to those matters, and none of them constitutes a defect in service.
28.3. You release us from all losses and claims in respect of, or out of, such matters or their consequences.

29. Monitoring
Unless a customer contract states otherwise, no service is provided on the basis that we will:
29.1. monitor your computer system or any part of it;
29.2. follow up or review any issue once it has been attended to;
29.3. update, upgrade or patch anything in future;
29.4. notify or remind you about anything in future.

30. Equipment and software
30.1. If we sell any equipment to you:
30.1.1. we retain title to and ownership of that equipment until it is paid for in full;
30.1.2. risk of loss or damage passes to you when it is delivered to your premises;
30.1.3. you must fully insure it from the time of delivery and maintain the insurance until you obtain title, and failing that until the equipment is delivered up to us;
30.1.4. you must not:
30.1.4.1. mortgage, charge or encumber the equipment (that you purchase from us) without our written consent; and
30.1.4.2. loan, rent, licence, transfer or assign or part with possession of the equipment without our written consent;
unless you have paid us in full.
30.2. If we provide any third party software to you, then:
30.2.1. we do so subject to the licence terms and conditions that apply to that software; and
30.2.2. you are solely responsible for ensuring the suitability and compatibility of the software.
30.3. If you use software not distributed or approved by us, you acknowledge that it may result in interference to the service or it may result in loss, which we are not responsible for;

31. Spam
31.1. You may not use a Service to:
31.1.1. send, allow to be sent, or assist in the sending of Spam;
31.1.2. use or distribute any software designed to harvest email addresses; or
31.1.3. otherwise breach the Spam Act 2003 or the Spam Regulations 2004 of the Commonwealth.
31.2. In addition to our other rights, we may suspend our provision of the Service to you in the following events:
31.2.1. if the Service provided to you is being used to host any device or service that allows email to be sent between third parties not under your authority and control; or
31.2.2. if you are in breach of clause 31.1;
provided however that we will first make reasonable attempts to contact you and give you the opportunity to address the problem within a reasonable time period. What is reasonable in this context will depend on the severity of the problems being caused by the open service or breach referred to above.
31.3. You agree to use your best endeavours to secure any device or network within your control against being used in breach of clause 31.1 by third parties, including where appropriate:
31.3.1. the installation and maintenance of antivirus software;
31.3.2. the installation and maintenance of firewall software; and
31.3.3. the application of operating system and application software patches and updates.
31.4. Our right to suspend your account applies regardless of whether the open service is provided or the breach is committed intentionally, through misconfiguration, or by other means not authorised by you including but not limited to through a Trojan horse or virus.
31.5. We may scan any IP address ranges allocated to you for your use with the Service in order to detect the presence of open or otherwise misconfigured mail and proxy servers.
31.6. If the Service is suspended and the grounds upon which it was suspended are not corrected by you within 7 days, we may terminate the Service.
31.7. If the Service is terminated under clause 31.6, in addition to our other rights, we may levy a reasonable fee for any costs incurred as a result of the conduct that resulted in the suspension.

32. Confidential Information
32.1. Each party must treat the confidential information of the other party as confidential and commercially valuable and ensure that its representatives do the same.
32.2. You consent to us accessing your information and data for legitimate purposes to provide the service, improve the service or respond to complaints. The terms of clause 32.1 apply to this clause.

33. Law
You must observe all laws of Australia in relation to your use of our services.

34. Privacy
34.1. We may deal with your personal information in accordance with our privacy policy at http://www.bottle.com.au/privacy as amended from time to time.
34.2. We may use your personal information for promotional and marketing purposes until you request to opt out of receiving such information.
34.3. For the purposes of clause 34.2 and anything else in this agreement, you consent to receiving emails from us.

35. Force majeure
We are not responsible for the consequences of force majeure.

36. Notices
36.1. A notice under this agreement must be written and signed by the party giving it and sent to a party’s valid address or personally delivered.
36.2. A party’s valid address is any of:
36.2.1. in the case of a corporation, its current registered office;
36.2.2. the last:
36.2.2.1. fax number;
36.2.2.2. business address;
36.2.2.3. email address;
the party notified as its address for service of notices to the party giving the notice.
36.3. A notice is deemed to have been given:
36.3.1. if hand delivered to a business address between 9 a.m. and 4:45 p.m. on a business day – on delivery;
36.3.2. if hand delivered to a business address other than between 9 a.m. and 4:45 p.m. on a business day – at 9 a.m. on the next business day;
36.3.3. if posted by ordinary mail -- at 10 a.m. on the third business day next following posting;
36.3.4. if faxed between 9 a.m. and 4:45 p.m. on a business day – when the sender’s fax machine issues a successful transmission notification;
36.3.5. if faxed other than between 9 a.m. and 4:45 p.m. on a business day – at 9 a.m. on the next business day, subject to the sender’s fax machine having issued a successful transmission notification;
36.3.6. if emailed – the earlier of:
36.3.6.1. receipt by the sender of return notification that the message has been read, and
36.3.6.2. 10 a.m. on the next business day subject to the sender not receiving a delivery failure notification.
36.4. For the purposes of this agreement:
36.4.1. our current valid addresses (unless we tell you otherwise on our website www.bottle.com.au) are:
36.4.1.1. our fax number – (+61) 03 8080 1623
36.4.1.2. our business address – Unit 1, 50 Fitzroy Street, St Kilda 3182
36.4.1.3. our email address – info@bottledomains.com.au;
36.4.2. your current valid addresses are those contained in your most recent service order, unless you advise us otherwise in writing.

37. Waiver
No right under a customer contract can be waived except by notice in writing signed by the party waiving it. If a party overlooks a breach by the other party on one or more occasions, it is not taken to have agreed to any future breach.

38. Assignment
38.1. You may not transfer your rights or obligations under a customer contract to or share them with anyone without our prior written consent.
38.2. We may transfer our rights or obligations under this agreement to or share them with anyone on notice to you.

39. Credit Checks
39.1. You authorise us to do the things set out in this clause 39 and acknowledge that we may do so, whenever we see fit for as long as a customer contract continues or you owe us any money.
39.2. We may use a credit report (within the meaning of the Privacy Act 1988 (Commonwealth)) on you to assess your creditworthiness or for debt recovery purposes.
39.3. We may give to a credit reporting agency any information we have about you to enable us to obtain a credit report.
39.4. We may exchange information about you with other credit providers or a credit reporting agency.
39.5. You acknowledge that we are authorised to do the things set out in this clause 39 under the Privacy Act 1988 (Commonwealth) and that to assess or review your creditworthiness, we may: (a) request a third party to report about your creditworthiness; and (b) disclose financial, credit and other information about you to any person.
39.6. You must cooperate with any enquiries that we make about your creditworthiness and provide any further information, consent or authority we reasonably require.

40. Severence
If any provision in this agreement is unlawful or inconsistent with any law, then to the extent of the unlawful nature or inconsistency, that provision may be severed from without affecting the remainder of the agreement.

41. Jurisdiction
This agreement and any customer contract is governed by the law of Victoria, Australia. Subject to clause 33, any legal proceedings relating to them can only be taken in courts with jurisdiction in Victoria.

42. Holidays
Anything that can or must be done on or before a day that is not a business day can be done on the next business day.

43. Government Charges
You must pay stamp duty and other government charges in relation to a customer contract.

44. Interpretation
In this agreement or a customer contract, unless the context indicates otherwise:
44.1. Dictionary

auDA - .au Domain Administration Ltd or such successor that is responsible for the administration of the .au TLD
AUP - our Acceptable Use Policies

Billing dispute a dispute or difference between us as to whether you are liable to pay an amount that we have invoiced to you

Billing month - has the meaning given by clause 13.6

Bottle - Australian Style Pty Ltd

business day- any day from Monday to Friday inclusive, excluding any public holidays observed in Victoria

business hours - between 8:30 a.m. and 5 p.m. on a business day

Claim - any demand, or allegation of liability, and all related costs, claims, demands, liability, damages, losses and expenses of any nature including all legal expenses suffered or incurred

confidential information - any information of a party which the other party knows or should know is confidential to the other party, for as long as it remains confidential, or would have remained confidential except for a wrongful disclosure by the first party

core terms - this document

customer - has the meaning given by clause 2

customer equipment - server/s and associated equipment and, where they are connected to telecommunications services provided by a carrier, those connections

dictionary - this table of defined terms

disputed amount - in relation to a billing dispute means the amount within the relevant invoice that you dispute liability to pay

excess use charge - a charge for use of a service in excess of any base allowance

fixed service fees - fees for any service that apply on a once only basis, or on a periodic basis and are not variable based on data volumes as between periods

force majeure - an event or circumstance beyond our reasonable control

general dispute - any dispute or difference between us other than (a) a billing dispute or (b) a claim by us solely for the payment of moneyGST GST within the meaning of the GST Act

GST Act - A New Tax System (Goods and Services Tax) Act 1999 (as amended)

Loss - any harm, losses or expenses of any nature whether direct or indirect, secondary or consequential suffered by you or anyone else

manufacturer’s warranty - a warranty given by the manufacturer or distributor of a thing, or a person from whom we obtain a thing for resupply

minimum term - a period that we specify as such

Office hours - between 9 a.m. and 5 p.m. on a business day

periodic fee - a fee payable at regular intervals e.g. an amount per month

personal information - the same thing as in the Privacy Act 1988

price list - our published list of fees and charges from time to time

customer contract - the documents indicated by clause 6

service description- a guide or description we publish, describing a service we offer, as amended from time to time

service terms - has the meaning given by clause 4

repeating term - a period that we specify as such

representative - a delegate, authorised representative, employee or agent

service - any service that you request and we agree to supply, generally as described in a service description

set up charge - a charge that we describe as such, or any charge that we require to be paid in respect of the set up or establishment of a service

undisputed amount - in relation to a billing dispute means the amount within the relevant invoice that you do not dispute liability to pay

wholesaler - a third party whose services we utilise in providing a service to you

44.2. Interpretation
44.2.1. If an expression is defined in the dictionary in clause 0, that is what it means.
44.2.2. If an expression is defined in the dictionary, grammatical derivatives of that expression have a corresponding meaning. (For instance, if “to colour” means “to paint red”, then “coloured” means “painted red”.)
44.2.3. Headings and footnotes are only for convenience. They are to be ignored when interpreting the agreement.
44.2.4. A schedule to a document is part of that document.
44.2.5. A reference to the singular includes the plural and vice versa.
44.2.6. Where one thing is said to include one or more other things, it is not limited to those other things.
44.2.7. There is no significance in the use of gender-specific language.
44.2.8. A “person” includes any entity which can sue and be sued.
44.2.9. A “person” includes any legal successor to or representative of that person.
44.2.10. A reference to a law includes any amendment or replacement of that law.
44.2.11. Anything that is unenforceable must be read down, to the point of severance if necessary.
44.2.12. Anything a party can do, it may do through an appropriately authorised representative.
44.2.13. Any matter in our discretion, including anything that we “may” do, is in our absolute and unfettered discretion.
44.2.14. Expressions in clause 18 in italics have the same meaning as in the GST Act.
44.2.15. Apart from the matters set out in black and white in a customer contract, we are not obliged to provide any service, and make no promise or representation, to you.

==================================================
BOTTLE DEDICATED HOSTING
==================================================

Dedicated Hosting Service Terms

1. About
These terms are product specific terms which apply to our dedicated hosting services.

2. Application

These service terms along with our core terms (which can be found at http://www.bottle.com.au/service/) together form your customer contract with us.


3. Services
3.1. Our dedicated hosting services are:
3.1.1. server set up services;
3.1.2. server installation services;
3.1.3. server housing services;
3.1.4. Internet connection services;
3.1.5. remote administration services;
3.1.6. load balancing; and
3.1.7. additional services;
for the purpose of web hosting provided by means of one or more server/s solely reserved to the customer’s use – this will vary depending on your plan.
3.2. Server set up services are installing an operating system and web server software on server/s and configuring them.
3.3. Server installation services means:
3.3.1. physically installing server/s in a rack cabinet at the data centre; and
3.3.2. connecting server/s to a suitable power supply;
3.4. Server housing services means:
3.4.1. allowing the customer to keep server/s in rack unit/s in rack cabinet/s at the data centre; and
3.4.2. using reasonable endeavours to keep the power supply operating normally;
3.5. Internet connection services means:
3.5.1. allocating the server/s an IP address;
3.5.2. supplying and fitting cables to connect server/s to a point of connection to the Internet at a bandwidth as near as practicable from time to time to that indicated in the service application;
3.5.3. using reasonable endeavours to keep that connectivity operating normally.
3.6. Remote administration services means allowing the customer to remotely access server/s for software administration and data transfer purposes using off-site equipment supplied, maintained and operated by the customer at its expense.
3.7. Additional services means any other service that we agree to provide from time to time subject to any other applicable terms.
4. Service standards
Unless your plan includes a service level agreement we will only endeavour to supply services in a competent and professional standard.
5. Fault response
5.1. Unless we agree otherwise you are solely responsible for monitoring your server.
5.2. We are not obliged to respond to any fault (or notify you of any fault) with your server, unless such fault is with a service we provide such as internet connection services.
6. Supported hardware and supported software
6.1. All customer equipment used within the data centre to support a web site must be supported hardware.
6.2. All software used on a server must be supported software.
6.3. Even in the case of supported software, we may decline to permit certain functionality to operate (for example, certain Front Page extensions, or CGI scripts other than those supplied by us). You are responsible for familiarising yourself with what functionality is not permitted.
6.4. Subject to clause 6.5, we may permit the use of hardware within the data centre that is not supported hardware, or software on a server that is not supported software.
6.5. If we agree to the use of any hardware within the data centre that is not supported hardware, or any software on a server that is not supported software, our only duty is to try in good faith to support it, and you indemnify us against all harm that anyone suffers as a result of:
6.5.1. its use or the fact that it fails to work properly; or
6.5.2. our attempts to support it, even if we are negligent.
6.6. To the extent that any hardware or software owned or licensed by you is subject to any supplier’s or manufacturer’s warranty, maintenance or support, you must ensure that we have recourse to it.
7. Rack cabinets
7.1. Server housing services will be in rack units in rack cabinets supplied by us.
7.2. You are responsible for ensuring that customer equipment that you supply fits our rack units.
7.3. You must pay fees for each rack unit required for customer equipment, and any spare parts, consumables or other items stored in connection with server/s and any space required to be left vacant for ventilation.
7.4. If additional customer equipment requires additional rack units:
7.4.1. they are subject to availability and any waiting list;
7.4.2. they may not be available in your preferred position.
7.5. No customer equipment may protrude outside your allotted rack units.
8. Supply of hardware and software
8.1. If you ask and we agree, we will procure any customer equipment and / or software licences required for the purposes of these terms.
8.2. If we procure any customer equipment and / or software, it may be on the basis that:
8.2.1. you lease them and will never own them;
8.2.2. you acquire them from us; or
8.2.3. any other basis that we may mutually agree upon.
8.3. In all other instances you are solely responsible for supplying any customer equipment and or software.
8.4. Except for any software licences that we procure for you, you are solely responsible for:
8.4.1. ensuring that you may lawfully use any software in connection with this agreement; and
8.4.2. retaining a backup copy of the installation media.
9. Standards and customer equipment
9.1. We may set standards for customer equipment from time to time – including the requirement that all customer equipment is electrically safe and complies with applicable electrical safety requirements.
9.2. Customer equipment must continuously comply with all standards.
9.3. If it appears that any customer equipment does not comply with all standards:
9.3.1. the party responsible for procuring that customer equipment must rectify the matter without delay;
9.3.2. we may isolate and / or switch it off in the meantime, but if we procured the customer equipment, we must supply standby equipment within a reasonable time.
10. Delivery of customer equipment
10.1. You are responsible for the safe delivery of customer equipment to the data centre.
10.2. Customer equipment may only be delivered to the data centre according to the rules and:
10.2.1. during business hours or at other times first approved by us;
10.2.2. by prior arrangement with us; and
10.2.3. when you have an authorised representative present to take delivery of it;
and we are not otherwise obliged to allow delivery of any customer equipment to the data centre or be responsible for it.
11. Installation of customer equipment
We will install all customer equipment but:
11.1. you must provide all necessary equipment and documentation;
11.2. if customer equipment is not suitable for installation in a rack cabinet, we may decline to install them, or may require that suitable equipment be substituted for them.
12. Maintenance of customer equipment
12.1. In the case of customer equipment that is provided by us:
12.1.1. We will provide normal maintenance without labour charge, but where this involves a hardware or software upgrade, you must either:
12.1.1.1. pay for any parts or software licences required; or
12.1.1.2. pay our ongoing fees at the rate applicable to the upgraded customer equipment;
12.1.2. We will provide urgent maintenance without charge.
12.2. In the case of customer equipment that is provided by you:
12.2.1. you must ensure that the customer equipment is subject to a suitable maintenance agreement;
12.2.2. if the maintenance agreement allows it, we will provide normal maintenance (excluding replacement of parts) without labour charge, but where this involves a hardware or software upgrade, the customer must pay for any parts or software licences required;
12.2.3. urgent maintenance is the responsibility of the provider of the maintenance agreement, but we may coordinate it; and
12.2.4. otherwise, you are solely responsible for all maintenance of customer equipment.
13. Access to customer equipment
Physical access to customer equipment within the data centre:
13.1. is at our sole discretion;
13.2. is at your cost and risk;
13.3. is subject to any applicable rules.
14. Relocation of customer equipment
14.1. We may relocate any customer equipment within the data centre.
14.2. Relocation must be on reasonable notice and in consultation with you, and so as to avoid unnecessary disruption to the customer equipment or your web site.
14.3. Unless relocation is required due to your needs, it shall be at our expense.
15. Dedicated web server hosting rules
Apart from any other rules we may make, we may make and alter rules regulating:
15.1. the way customer equipment is delivered or installed;
15.2. how it is to be connected or terminated;
15.3. how it is to be labelled;
15.4. how and when you or your representatives may access the data centre;
15.5. what standards apply to customer equipment;
15.6. how changes in the customer contact are to be communicated;
15.7. what kinds of equipment cabinets you may request to source yourself, or any other matter desirable for the safe, efficient and reliable operation of the data centre.
16. Web site development
16.1. You are responsible for the whole of the design and implementation of your web site.
16.2. Apart from the operating system and the web server software on a server, any software made available by us is supplied on an as-is basis, and without any warranty, and you are solely responsible for satisfying yourself as to its suitability for your purposes.
17. Web site content
17.1. You warrant to us that you will not publish anything which contravenes our Acceptable Use Policy – which forms part of your customer contract with us.
17.2. You will indemnify us against any claim, loss, damage or liability that we may suffer from a breach of the warranty in clause 17.1.
18. Security
18.1. You are solely responsible for:
18.1.1. determining your security needs;
18.1.2. sourcing and selecting any firewall or other security hardware or software;
18.1.3. determining the appropriate configuration of any firewall or other security hardware or software;
18.1.4. assessing the ongoing suitability of any firewall or other security hardware or software; and
18.1.5. determining whether to patch, upgrade or reconfigure any firewall or other security hardware or software.
18.2. We may, as an additional service, install and configure any firewall or other security hardware or software, or any patch or upgrade to them. Our only obligation is to do so in accordance with any written instructions from you, and apart from that, we are not responsible for any failure of the any firewall or other security hardware or software to provide full protection of a server or any software or data on it.
18.3. Your written instructions must specify at least:
18.3.1. what firewall ports you want open;
18.3.2. what protocols you want allowed through each port;
18.3.3. what source and destination addresses or address ranges are to be permitted;
18.3.4. whether the port is required for a proxy service;
18.3.5. why the port is required to be configured in that way.
18.4. We are not responsible for testing or monitoring the operation of any firewall or other security hardware or software.
19. Domain names
Except where we agree to register a domain name for you, you are solely responsible for ensuring that you have and retain all necessary rights to use any domain name you require.
20. IP addresses
20.1. Any IP address that we make available for your use always remains the sole property of ours.
20.2. We may allocate additional IP addresses for your use if:
20.2.1. they are available; and
20.2.2. you pay any fee that we may impose.
21. Forecasts
21.1. If you have reason to anticipate that your requirements for hardware or software, or the volume of data coming to or from your server/s will vary significantly, you must give us notice and details without unreasonable delay.
21.2. If we request it, you must in good faith give forecasts of your anticipated requirements for hardware or software, or the volume of data coming to or from its server/s from time to time.
22. End of the customer contract
22.1. Our obligations under this clause 22 are conditional on you having paid all money you owe us.
22.2. At the end of your customer contract, we must make available for collection during office hours:
22.2.1. any property we holds on behalf of you;
22.2.2. if any data that belongs to the you remains on any of our equipment – a copy of that data in its native file format:
22.2.2.1. will be made available for download either by FTP or other remote access for a period of 30 days from the end or termination of your customer contract; and
22.2.2.2. where we agree, at extra charge (in accordance with our then current price list), a CD or DVD backup of that data.
22.3. Upon the end or termination of your customer contract, any server holding your data is deemed to be a discontinued service (“discontinued service”). In our absolute discretion we may (but we are not obliged to) store a copy of your data on a discontinued service for a period exceeding 30 days – if you wish to access such data (where it has not been deleted) on an discontinued service, you must pay us a reactivation fee in accordance with our then current price list and we will make such data available in accordance with clause 22.2.2.1.
22.4. We may delete any data from a server after we make a copy under clause 22.2.
22.5. If we have notified you that the copy is available for collection but you have not collected it within 30 days, we are no longer responsible for preserving the copy.
22.6. If you leave any customer equipment in the data centre for more than 30 days without a satisfactory arrangement for its storage and collection, we may:
22.6.1. ship it back to your last known business address, at your cost and risk; or
18.3.5. give the you notice that we intends to sell the customer equipment, and if no satisfactory arrangement is made within a further 30 days, sell the customer equipment, deduct any unpaid fees and the costs of storage and sale and treat the balance in accordance with the Unclaimed Moneys Act 1962. Where we do this you release us and our agents from any liability in respect of such a sale, and indemnify us against any claim by a third party arising out of it.
19. Insurance requirements
19.1. Except for customer equipment that is procured by us and is not owned by you, you must keep the customer equipment continuously insured against all risks for its full replacement value, and any direct or indirect, consequential or secondary loss you would suffer if it or that data on it was lost or damaged.
19.2. If we ask for it, you must provide evidence of insurance.
20. Record keeping
20.1. You must not bring any equipment into the data centre without declaring it to our staff on duty and providing any identifying information (e.g. serial number or model number) or other information (e.g. value of equipment) that is requested.
20.2. You must not remove any equipment from the data centre without declaring it to our staff on duty and providing any information necessary to identify it against its incoming record.
20.3. We are not obliged to permit the introduction into or the removal from the data centre of any equipment that it is not satisfied is properly identified.
20.4. We may make any enquiry or keep any record it requires to maintain its inventory of the data centre and its contents.
20.5. We may treat all equipment brought into the data centre by or on behalf of the customer as the absolute and unencumbered property of yours and you indemnify us against any claims by any other person to any interest whatsoever in the equipment.
21. Indemnities and warranties
21.1. You indemnify us against any claim touching anything that you or your representatives do or keep in the data centre, or that occurs in relation to customer equipment that is owned or procured by you or any service or facility provided using customer equipment.
21.2. You indemnify us against any claim that may arise directly or indirectly out of anything that happens or does not happen, or that a party, or anyone for whom a party is responsible in law or fact, does or fails to do in connection with:
21.2.1. the delivery of customer equipment to the data centre;
21.2.2. the presence of you or your representatives at the data centre;
21.2.3. any modification to the customer equipment with your authority which harms our equipment or a third party’s equipment or other services;
21.2.4. the installation, removal, replacement, maintenance of customer equipment on or from the data centre by anyone except us; and
21.2.5. defects in customer equipment that is owned or procured by you.
22. Is this a lease or licence ?
These terms do not give the customer any property rights in the data centre.
23. Clauses that survive termination
Clause 23 (for as long as any customer equipment remains at the data centre), and clause 25 continue in force after a customer contract for dedicated web hosting services ends.

 

==================================================
AUSTRALIAN (.au) DOMAIN NAMES TERMS AND CONDITIONS
==================================================

Summary of Terms and Conditions
Part A - Applicable to Australian Residents and/or .au domain applications

If your application for a domain name is accepted and approved, you will be granted a two year Domain Name Licence for that domain name
You are required to make several statements to us in relation to your domain name application - please read them carefully to ensure that those statements are correct
You are entitled to transfer your domain name registration to another registrar, and we will facilitate such transfer for you according to our obligations under auDA's Published Policies (see <www.auda.org.au>)
You are bound by the .au Dispute Resolution Policy (auDRP) in relation to your registered domain name, as well as such other dispute resolution policy which may be adopted by auDA from time to time
You accept that our liability and auDA's liability to you under these terms and conditions are limited

1. Definitions

In this document, unless the context requires otherwise:

auDA means .au Domain Administration Limited ACN 079 009 340, the .au domain names administrator.

Domain Name means the domain name which is the subject of your application, and if successful, the Domain Name Licence.

Domain Name Licence means your licence to use the Domain Name which is the subject of your application.

Published Policies means those specifications and policies established and published by auDA from time to time at <www.auda.org.au>.

Registry Operator means the operator of the domain names registry for the Domain Name.

We, our or us refer to BOTTLE DOMAINS PTY LTD ACN 109 630 935, the registrar of record for your Domain Name Licence.

You or your refer to the person applying for, or the holder of, a Domain Name Licence.

2. GENERAL

You are bound by the terms of this document, even if you have entered into this document through an agent, and even if you licence the use of the Domain Name to another person.

3. DOMAIN NAMES APPLICATION AND REGISTRATION

3.1 Your application for a Domain Name must be in the form prescribed under the Published Policies. The Domain Name must comply with the Published Policies.

3.2 You accept that even if we have accepted and approved your Domain Name application, the application may still be rejected by the Registry Operator in performing its final integrity checks.

3.3 You accept that neither you, nor we, have any proprietary right arising from the registered Domain Name, or the entry of a Domain Name in the domain names registry.

3.4 All personal information pertaining to you are held by auDA for the benefit of the Australian public.

4. DOMAIN NAME LICENCE

4.1 Your Domain Name Licence will be effective for a two year period, once:
- your application is accepted and approved by us and by the Registry Operator, and
- you have paid the applicable fees,
unless it is cancelled earlier under the terms of this document or under any Published Policies.

4.2 Your Domain Name Licence may be renewed every two years, as long as you:
- pay the applicable renewal fees, and
- continue to meet the eligibility criteria prescribed in the Published Policies.

4.3 You accept that it is your responsibility to ensure that your Domain Name Licence is renewed.

4.4 You may cancel your Domain Name Licence at any time by notifying us in writing.

4.5 We may cancel your Domain Name Licence if you breach any provision of this document.

5. YOUR STATEMENT TO US

5.1 You confirm and state to us and to auDA separately that:
- all the information set out in your Domain Name application, and all information you give us, are true, complete and correct, and are not misleading or deceptive, and your application is made in good faith, and
- you meet, and continue to meet, for the duration of the Domain Name Licence, the eligibility criteria prescribed in the Published Policies for registering the Domain Name, and
- you have not previously submitted an application for registration with another registrar, a domain name which is the same as the Domain Name, in circumstances where:
-- you are relying upon the same eligibility criteria for both domain names, and
-- the Domain Name has previously been rejected by the other registrar, and
- your registration or use of the Domain Name does not infringe any person's legal rights, and
- you are aware that even if the Domain Name is accepted for registration, your entitlement to register the Domain Name may still be challenged by others who claim to have an entitlement to the Domain Name.

5.2 You accept that if any of the above statements is found to be untrue, incomplete, incorrect or misleading, then either we or auDA may cancel your Domain Name Licence.

5.3 You agree to indemnify us and auDA separately for any loss or damage suffered by us or auDA as a result of any of us relying upon your above statements.

6. OUR OBLIGATIONS TO YOU

6.1 Once your Domain Name application is accepted and approved, we will cause your Domain Name details to be entered in the domain names registry.

6.2 We will give you immediate notice if:
- we are no longer an accredited registrar, or
- our auDA Accreditation is suspended or terminated, or
- our registrar agreement with auDA is terminated by auDA.

6.3 auDA may post notice of:
- the fact that we are no longer an accredited registrar, or
- the suspension or termination of our auDA Accreditation, or
- the termination of our registrar agreement with auDA,
on its web site, and may, if it considers appropriate, give such notice to you directly.

7. YOUR OBLIGATIONS TO US

7.1 You must comply with the Published Policies, as if they were incorporated into, and form part of, this document. In the event of any inconsistency between any Published Policy and this document, then the Published Policy will prevail to the extent of such inconsistency.

7.2 You acknowledge that under the Published Policy:
- there are mandatory terms and conditions that apply to all domain names licences, and such terms and conditions are incorporated into, and form part of, this document, and
- you are bound by, and must submit to, the .au Dispute Resolution Policy (auDRP), and
- auDA may delete or cancel the registration of a .au domain name.

7.3 Throughout the period of your Domain Name Licence, you must give notice to the Registry Operator (through us) of any change to any information which you have given us.

8. USE OF YOUR INFORMATION

You give to:

8.1 auDA, the right to publicly disclose to third parties, all information relation to the registered Domain Name in accordance with the Published Policies;

8.2 us, the right to disclose to the Registry Operator, all information which are reasonably required by the Registry Operator in order to register the Domain Name in the domain names registry;

8.3 the Registry Operator, the right to publicly disclose to third parties, all information relation to the registered Domain Name to enable the Registry Operator to maintain a public WHOIS service,provided that such disclosure is consistent with the National Privacy Principles, and the Published Policies.

9. DISPUTE RESOLUTION

9.1 auDA has in place a dispute resolution called the auDRP (which stands for .au Dispute Resolution Policy), which applies in the event of a dispute between a registrar and a domain name licence holder, or between a domain name licence holder and a third party, in relation to entitlements to domain names.

9.2 The auDRP binds you and us severally as if it were incorporated in this document.

9.3 You accept that:
- auDA may develop and implement other dispute resolution policies which are accessible by you as an alternative and further to any complaints handling procedure adopted by us, and
- such policies bind you and us severally as if they were incorporated in this document.

10. TRANSFER OF REGISTRARS

10.1 We will ensure that you can easily transfer your Domain Name registration to another registrar in accordance with the Published Policies. The Published Policies will address such matters as:
- the maximum fees which we can charge you for such transfer,
- when we are not allowed to charge you fees,
- the conditions under which we must transfer the registered Domain Name, and
- the conditions under which we are entitled not to transfer the registered the Domain Name.

10.2 If:
- we are no longer an accredited registrar, or
- our auDA Accreditation is suspended or terminated, or
- our registrar agreement with auDA is terminated by auDA,
then we will transfer the registered Domain Name to a new registrar in accordance with the Published Policies within 30 days of a written notice being provided to you by auDA.

10.3 If our registrar agreement with auDA is terminated, we will not charge you any fee for the transfer of the registered Domain Name to another registrar.

11. LIMITATION OF LIABILITIES

11.1 You must not pursue any claim against auDA or against us, and to the fullest extent permitted by law, neither auDA nor we are liable to you for any direct, indirect, special, punitive, exemplary or consequential losses or damages of any kind, including but not limited to losses or damages resulting from loss of use, lost profits, loss or corruption of data, business interruption, lost business revenue or third parties damages, arising from, as a result of, or otherwise in connection with, any act or omission whatsoever of auDA or us, or any of auDA's or our employees, agents or contractors, including but not limited to any breach by us of our obligations under this document, or under our registrar agreement with auDA.

11.2 You agree to indemnity, keep indemnified and hold auDA and us, and auDA's and our employees, agents and contractors harmless from all and any claims or liabilities, arising from, as a result of, or otherwise in connection with, your registration or use of the Domain Name.

11.3 You accept and agree that if we have any outstanding fees owing to auDA, which gives auDA a right to terminate our registrar agreement with auDA, then auDA may in its sole discretion terminate the registrar agreement.

11.4 You accept and agree that neither auDA nor we are responsible for the use of any Domain Name in the domain names registry, and that auDA is not responsible for any conflict or dispute with any actual or threatened claim against a registrar or a domain name licence holder, including one relating to registered or unregistered trademark, a corporate, business or other trade-name, rights relating to a name or other identifying indicium or of an individual or other intellectual property rights of a third party or relating to the defamation or unlawful discrimination with respect to any other person.

11.5 Despite any other provision of this document, and to the fullest extent permitted by law, neither auDA nor we are liable to you for consequential, indirect or special losses or damages of any kind (including without limitation, loss of profit, loss or corruption of data, business interruption or indirect loss) suffered by you as a result of any act or omission whatsoever of auDA or us, and our respective employees, agents, or sub-contractors.

11.6 Nothing in this document is to be read as excluding, restricting or modifying the operation of Trade Practices Act 1974, or the application of any legislation which by law cannot be excluded, restricted or modified.

12. OUR AGENCY

We enter into this document as agent for auDA for the sole purpose, but only to the extent necessary, to enable auDA to receive the benefit of the rights and covenants conferred to it under this document. auDA is an intended third party beneficiary of this document.

13. GENERAL

13.1 In this document:
- a reference to this or other document includes the document as varied or replaced regardless of any change in the identity of the parties;
- a reference to writing includes all modes of representing or reproducing words in a legible, permanent and visible form;
- headings and sub-headings are inserted for ease of reference only and do not affect the interpretation of this document; and
- where an expression is defined, another part of speech or grammatical form of that expression has a corresponding meaning.

13.2 All previous agreements, statements, explanations and commitments, expressed or implied, affecting the subject matter of this document are superseded by this document and have no effect

13.3 If a provision in this document is held to be illegal, invalid, void, voidable or unenforceable, that provision must be read down to the extent necessary, or severed if necessary, to ensure that it is not illegal, invalid, void, voidable or unenforceable.

13.4 This document is governed by and is to be construed in accordance with the laws of Victoria, Australia. Each party irrevocably and unconditionally submits to the non-exclusive jurisdiction of the courts of Victoria, Australia and waives any right to object to proceedings being brought in those courts.

 

===============================================================
ASIA (.asia) DOMAIN NAMES TERMS AND CONDITIONS (where applicable)
===============================================================

Summary of Terms and Conditions
Part B - Applicable to ASIA Residents and/or .asia domain applications

Summary of Terms and Conditions

.ASIA DOMAIN NAME SPECIFIC CONDITIONS

If the Order is a .ASIA domain name, the Registrant, must also agree to the following terms:

1. DEFINITIONS

(a) "Charter Eligibility Declaration Contact" ("CED Contact") is a contact that is designated to make the declaration that it meets the Charter Eligibility Requirement for registering a .ASIA domain name.

(b) "Charter Eligibility Requirement" means the eligibility requirement set out in the .ASIA Charter, that the Registered Name Holder is required to comply with. The policy for such requirement, the "Charter Eligibility Requirement Policy" is stated on DotAsia's website at http://policies.registry.asia.

2. REPRESENTATIONS AND WARRANTIES

You represent and certify that, to the best of your knowledge and belief

(a) You are aware that registering a .ASIA domain name, involves you contracting with the .ASIA Registry, and agreeing to their Terms and Conditions of Domain Name Registration available on their website at http://policies.registry.asia.

(b) You are aware that every .ASIA domain name must specify a CED Contact, that is a legal entity or natural person in the DotAsia Community. The DotAsia Community is defined based on the geographical boundaries described by the ICANN Asia / Australia / Pacific region (http://www.icann.org/montreal/geo-regions-topic.htm).

(3) You are aware that in the event you do not have a legal entity or natural person in the DotAsia Community, the Registrar allows you to designate a Registrar-assigned CED Contact, to facilitate your .asia domain name registration.

(4) You have made known to the Charter Eligibility Declaration Contact (CED Contact), and the CED Contact has agreed, that the Registrant Contact and the CED Contact will jointly be defined as the Registered Name Holder, and that it shall be jointly responsible for the Registered Name in the event of a dispute or a challenge over the Registered Name Holder's legal entitlement to or the ownership of the Registered Name. The CED Contact shall be bound by the provisions in the DotAsia Organisation Limited's .ASIA Charter Eligibility Requirement Policy published from time to time. Registered Name Holder acting as Registrant Contact agrees that it has obtained an agreement from the CED Contact that the Registrant Contact shall remain the Operating Contact for all operations of the domain, including but not limited to domain transfer and updates.

(5) In the event of a domain name dispute both the CED Contact and the Registrant Contact can be named as the responding party, the CED Contact however is responsible only for acknowledging the dispute proceedings and to refer the case to the Registrant Contact. The Registrant Contact shall remain solely responsible for all operations and liabilities regarding the use of the domain.

3. DOMAIN DISPUTE POLICY

You agree to be bound by the current ICANN's Uniform Domain Name Dispute Resolution Policy (UDRP), available at http://www.icann.org/dndr/udrp/policy.htm and ICANN's Charter Eligibility Dispute Resolution Policy (CEDRP), available at http://www.icann.org/udrp/cedrp-policy.html, that are incorporated herein and made a part of this Agreement by reference.

===============================================================
NEW ZEALAND (.nz) DOMAIN NAMES TERMS AND CONDITIONS (where applicable)
===============================================================

Summary of Terms and Conditions
Part C - Applicable to New Zealand Residents and/or .nz domain applications

1. The Registrar's obligations

1.1. We agree that we will:

1.1.1. comply with all .nz policies and accurately represent these to you;

1.1.2. disclose accurately and completely all our terms and conditions associated with your use of our services to register and maintain a domain name sought to be used by you, including price and billing information;

1.1.3. comply with your lawful directions in a diligent and timely manner regarding your .nz domain name, (for example, registration, cancellation, amendment, deletion, and associated technical support and billing);

1.1.4. process any new .nz domain name registrations with the registry within 1 hour from the time we receive all the information required to complete a registration if it is within our advertised business hours of 12pm - 1am (Monday-Friday), and otherwise within 5 hours;

1.1.5. notify you of the registration of your domain name(s),including the details of the domain name, your contact details, our contact details, the registration period, the unique authentication ID for your domain name and your obligations as a registrant;

1.1.6. arrange for correction of any error in the information in the register about any domain name registered to you when requested;

1.1.7. provide to you, or to someone we reasonably believe to be acting on your behalf, the unique authentication ID for your domain name when requested and for no charge;

1.1.8. use your personal information only as authorised by you;

1.1.9. take all reasonable steps to safeguard and protect all information about you stored in our databases and system(s);

1.1.10 comply with any order of any authority having jurisdiction regarding any domain name registered to you;

1.1.11. use our best endeavours to deal with any complaints you may have about the services we provide for you.


2. The Registrant's obligations

2.1 You agree that you will:

2.1.1. comply with the .nz policies. You agree that you have read and understood the current policies;

2.1.2. make sure all information you give is accurate and complete,keep us informed of changes to any information you give us, and that you have the authority to enter into this agreement;

2.1.3. keep the unique authentication ID for your domain name and anyother security information that we give to you confidential, safe and secure;

2.1.4. satisfy yourself that your use of a domain name will not infringe anybody's intellectual property rights and fully indemnify us, and everybody we are in any business relationship with to provide services to you, from any such claim;

2.1.5. ensure that you only use our services for a lawful purpose;

2.1.6. ensure that the use of any domain name registered to you does not interfere with other users of the Internet;

2.1.7. ensure that any order of any authority having jurisdiction regarding any domain name registered to you is complied with;

2.1.8. fully indemnify us, and everybody we have a business relationship with, against any legal action taken against us because of the receipt or use of our services by you or someone you are responsible for, including reliance by us or anybody we have a business relationship with, on information supplied by you.

2.2. You agree to make sure everyone you are responsible for or who uses a domain name registered to you also meets the above duties.

3. Registration of a Domain Name

3. 1. When a domain name in the .nz domain name space is registered toyou, or in your name as directed by you, then you agree:

3. 1. 1. that the following information becomes available to any member of the public (whether in Australia, New Zealand or any other country):

3.1.1.1. your name;

3.1.1.2. your contact details; and

3.1.1.3. the domain name, its commencement and expiry dates and addresses/details of the name servers for it, and our name.

3.1.2. the domain name is registered in your name only because no other person has it according to the records of the register; and

3.1.3. neither we nor anybody else is representing anything else to anybody regarding that domain name. The entry of a domain name in the"who is" database shall not be taken as evidence of anything other than such registration; and

3.1.4. that you fully indemnify us and everybody we have a business relationship with to provide services to you, from any claim arising out of the domain name being registered in your name or as you direct.

3.2. Your agreement to this clause 3 is your consent to the disclosure of your personal information as required by the Privacy Act 1988 (as amended);

4. Register is the recordFor all purposes the details shown in the register shall be treated as correct and the authoritative record.

5. Payment of fees

5.1. You agree to pay for the services we provide for you.

5.2. If you transfer a domain name registered to you to another registrant or to be managed by another registrar, all charges owing to us shall become immediately due and payable on the date of that transfer.

5.3. We may alter our fees from time to time. When we alter them we will send you notice of the alteration 30 days before the new feetakes effect.

5.4. Our usual fees are for Domain registration and maintenance services. We may also charge for Domain hosting and Design/Coding services provided by us. We will tell you before any additional charge is incurred.

5.5. Our prices are stated in [Australian] dollars and include GST[applicable local tax].

6. Suspension and refusal to supply services

6.1. If you do not pay our charges for a domain name registered to youwe may:

6.1.1. cancel registration of that domain name; or

6.1.2. refuse to provide a service you request.

7. Cancellation of Domain Name

If we are going to cancel the registration of a domain name registered to you as a result of you not paying our charges relating to that registration, we will give you fourteen days notice before we initiate action to cancel that domain name.

Domain registration cancellations must be made in writing within 48-hours of submitting the order and must include reference to the DOMAIN NAME, and the member's USERNAME, & PASSWORD. If any of the other REGISTRANT WARRANTIES made at the time of registration or renewal are breached, a refund may be withheld.

8. Exclusion of Liability

8.1. We exclude all liability we may have to you for any claim except where we have acted in bad faith. This exclusion also applies for the benefit of:

8.1.1. InternetNZ the registry and any other entity we are in any business relationship with;

8.1.2. every officer, employee, contractor, agent of us or any entity in clause

8.1:8.1.3. anyone else we get to perform our duties under any agreement you have with us.

8.2. None of the persons specified above is liable or has to pay youfor anything else in connection with or resulting from anything any ofus does or does not do, or delays in doing, whether or not it is contemplated or authorised by any agreement you have with us.

8.3. this exclusion applies whatever you are claiming for and in whatever way liability might arise.

8.4. This exclusion does not prevent you getting a court order requiring us to do anything we have agreed to do for you and does not limit any rights you may have under the Consumer Guarantees Act 1993.9. Limitation of our liability

9.1. We have excluded all other liability we or any of the persons specified in clause 8 may have to you. If any of those persons is ever liable to you and, for any reason, cannot rely on the exclusion of liability set out in clause 8 then this clause applies;

9.2. Where this clause applies, the maximum combined amount the persons specified above (together) will have to pay you and anyone else who uses the services we provide for you (together) is the amount of last month's fee paid by you under this agreement.

10. Law and jurisdiction applying to this agreement

10.1. Unless we otherwise agree in writing, this agreement contains all the terms of our relationship and continues to apply no matter where you are located at the time any of the services are provided or where you reside. This will be the case until the agreement is cancelled except to the extent clause 14 says otherwise.

10.2. To the extent legally permitted:

10.2.1. all our services are provided under New Zealand law;

10.2.2. any claim or dispute arising out of or in connection with this agreement must be instituted within 60 days from the date the relevant service was supplied to you;

10.2.3. except as otherwise stated, you may take action against usonly in a New Zealand court;

10.2.4. where you or any registrant for whom you act supplies incorrect information regarding a domain name and we incur cost in anymatter concerning that name then we may recover the costs incurred byus from you.

11. Cancelling the agreement

11.1. We may cancel or suspend this agreement by giving you one months notice if you do not meet your duties to us.

11.2. We may end this agreement for any other reason by giving you one month's notice.

12. More than one personYou are responsible for everybody who you permit to act for you as a registrant. We will take reasonable care to satisfy ourself that you have permitted those persons to act for you.

13. Each clause separately binding

13.1. Each clause of the agreement you have with us is separately binding.

13.2. If for any reason we, you, or any of the persons specified inclause 8 cannot rely on any clause, all other clauses of it are binding.14. Rights and responsibilities that continue

The cancelling of any agreement you have with us does not affect any rights and responsibilities, which are intended to continue or come into force afterwards. These include the rights and duties under clauses 2, 4 - 10, 12 - 13, and this clause 14.

IMPORTANT NOTICE: By submitting this application for a domain name, you confirm that you are eligible to hold the domain name set out in this application, and that all information provided in this application is true, complete and correct, and is not misleading in any way. If any of the information is later found not to be true, or is incomplete, incorrect, or misleading in any way, or if you have submitted this application in bad faith, the domain name licence can be cancelled and you can permanently lose the use of the domain name.

 

==================================================
.UK DOMAIN NAMES TERMS AND CONDITIONS
==================================================

Summary of Terms and Conditions
Part D - Applicable to UK Residents and/or .uk domain application


By registering a domain name ending in .uk (with some very limited exceptions), you enter into a contract of registration with us (Nominet UK) on the following conditions, which includes conditions limiting our liability and relating to our use of your personal information. 

This contract is just for the domain name and separate to any arrangement you may have with any other organisation for providing internet services. For an explanation of the meaning of the endings of .uk names, see the rules on our website at www.nominet.org.uk.

We are a not-for-profit company limited by guarantee, generally performing these services on a cost-recovery basis, and we cannot investigate what rights you have to register or use the domain name. So, we think it is reasonable for us to limit our liability in certain respects so that we may continue to offer our services in the interests of the whole internet community.

This contract includes the DRS policy, the DRS procedure and the rules. You can get copies of these from our website or from us. Other policies we refer to do not form part of this contract and may change at any time.

Definitions

1 The following words marked in bold will have specific meanings in this contract.
'agent' – Someone who may act on your behalf to deal with us, which will be shown in the WHOIS. Only certain people qualify, and they are known as ‘tag-holders’. See our website for a list.
cancel’ – Cancelling this contract and your domain name are the same thing. The contract ends. The domain name will be deleted, will no longer work as part of a website or e-mail, and will be released to be registered again under our rules.
consumer' – You are a consumer if you are an individual not registering, using or planning to use the domain name as part of a business, trade or profession.
correct’ – This means that the information must be good enough to allow us to contact you quickly at any reasonable time without having to get information from anywhere else,  must not be deceptive, and (if possible for that type of information) must clearly identify you. For your name this also means that the information must be detailed enough that we can tell exactly who you are (in legal terms, exactly which legal entity we have this contract with).
domain name’ – An internet domain name ending in .uk and under one of the second level domains (such as .co.uk, .me.uk or .org.uk) operated by us.
DRS policy’, ‘DRS procedure’ – The policy and procedure of our dispute resolution service.
EEA’ – The European Economic Area, which includes most European countries. Countries outside the EEA may not have strict laws to protect personal information.
name servers’ – Computers that provide specific translation information in the domain name system.
notify’ – Serving notice to you, your agent, authorised representative, contact (see condition 5.5) or us (see condition 36).
personal data’ – Any information about an identifiable living person (for example, your name, address or phone number).
PRSS’ – A service provided under strict contract to some people based in the EEA  which allows them to search WHOIS data differently, but not to use it for marketing purposes.
register’ – Our record of domain names and details about you, your agent (if you have one) and other information we need.
registry’ – The single organisation which holds all records for domain names with the same ending (we run ‘.uk’) and operates the name servers for that domain.
rules’ – Our rules which explain which domain names can be registered and which cannot.
special status’ – Various special states your domain name may be in, such as suspended or ‘detagged’. See our website for details. This will normally mean that you will remain listed as the person who has registered the domain name but the domain name itself will not work, and may mean that other actions with the domain name are blocked.
WHOIS’ – A system which provides public information about domain names. See our website for details and how to use the WHOIS.

2   Also in this contract, the following words have special meanings but will not be put in bold.
conditions’ – includes all parts of the contract, not just those that lawyers call conditions.
we’, ‘us’, ‘our’ – Nominet UK (company number 3203859). See condition 35.
you’, ‘your’ - The person who is entering into this contract with us and who the domain name will be registered for.

What we will do

3    We are the registry for the .uk domain and we will carry out the general duties that we believe (after wide consultation) a modern, neutral and not-for-profit .uk registry should.

This includes (among other things):
3.1   processing your application to register or renew a domain name in the light of our rules, and your right (see condition 20) to renew;

3.2   maintaining overall ownership, control and responsibility for the register;

3.3    if we are listed as your agent or if it would be inappropriate for you to ask your agent to act (see condition 5) making changes to the register at your request or providing information about the .uk domain name system;

3.4   if the domain name is not in a special status, entering details about the domain name into our name servers; and

3.5   publishing procedures for you to renew the domain name and for recording a transfer, surrender or change of agent for the domain name.

What you must do

4   You have various responsibilities set out generally in this contract. You must also:

4.1   give and keep us notified of your correct name, postal address and any phone, fax or e-mail information and those of your contacts (if you appoint any, see condition 5.2).  This duty includes responding quickly and correctly to any request from us to confirm or correct the information on the register;

4.2   notify us at once about any court proceedings which involve the domain name; and

4.3   notify us of the details of name servers for the domain name which you are allowed to use and which respond promptly and correctly about the domain name at all reasonable times.

Agents, representatives and security

5   For the security of your domain name we have the following procedures to try to make sure that our instructions come from you or someone allowed to act on your behalf.

5.1   We do not have to take any action, or make any change to the register, until we are satisfied that we have received a valid request from the right person.

5.2   You will help us with our security checks, provide any identification or documentary evidence we reasonably ask for, and allow us to keep copies of those documents for our files.

5.3    If you have an identifier (for example, a password, a token, personal information or a code) to use with us or our systems, you must keep it secret and safe because we will be allowed to assume that any action done or asked for using that identifier or a product of it was done or asked for by you or by someone authorised to act for you. We will be entitled to enforce procedures for dealing with lost, cancelled or insecure identifiers.

5.4    Your agent acts on your behalf in registering and maintaining the registration of the domain name so that, unless the matter relates to something covered by condition 5.6 below, any communication to or from your agent is taken as being to or from you. You should always contact your agent first with any request or question about your domain name or changes to it, as we will only act if we are satisfied that your agent cannot or will not.  Be aware that your agent may be entitled to discounts on our fees so it may be cheaper for you to go through them.

5.5    We may also specify other types of authorised representative or contact whose instructions we will accept in certain cases, what types of instructions they can give us, and whether they can take your place if we need to notify you. If you notify us that you want someone to represent you, you are giving them power to act and us power to act on their instructions and (if this applies) notify them instead of or as well as you.

5.6    We will publish on our website from time to time certain activities which your agent is not allowed to do on your behalf or where we want to deal with you directly (or both).

Fees and payment

6    We are a not-for-profit organisation so our fees (see our website) reflect the cost of the work we do. To make sure that every person who registers a domain name pays their fair share of the costs of running the central registry, we:

6.1    may make a charge for any of the services we provide under this contract, as long as (where only we can provide the service) we believe the fee is set at a   not-for-profit cost-recovery level only;

6.2    do not have to start any process, including any change to the register, until we (not just your agent) have received (within any time limit) any fee for that action and any other fees that have not been paid for the domain name or things done with it – it is your duty to make sure that we are paid and that there is enough information with the payment to make sure that we know which domain name it relates to;

6.3    may cancel the domain name without further notice if any debt relating to the domain name remains unpaid after the deadline we have set; and

6.4    unless condition 24 or 34 applies, or we have made a significant mistake, will not provide credit notes or refunds.

Your promises and indemnity

7    By entering into this contract you promise that:

7.1    you (or your agent) have the permission of any person whose personal data is to be held on the register in line with condition 11;

7.2    any identity and contact information you (either yourself or through your agent) send us must be correct;

7.3    you will send us the information needed under condition 7.2 as soon as possible, through your agent if possible, and you will keep them up to date; 

7.4    by registering or using the domain name in any way, you will not infringe the intellectual property rights (for example, trademarks) of anyone else;

7.5    you are entitled to register the domain name; and

7.6    you have not registered the domain name in a way that fails to meet with any legal duty you have.

8    Unless you are a consumer, you will pay us (including the current or past members of our Board of Directors) any and all reasonable costs, claims and expenses (whether direct or indirect) arising out of any claim that you have broken any of the promises in condition 7.

9    Our right to rely on the promises in condition 7 and indemnity in condition 8 will continue to be available after the domain name has been registered and will not be affected by the cancellation or transfer of the domain name.

Nature of domain names and the register

10    A domain name is not an item of property and has no ‘owner’. It is an entry on our register database reflected by our nameservers which we provide as part of this contract. As a result:

10.1    we will not be bound by, or record on the register, any mortgage-related obligations;

10.2    we own and keep all copyright and database rights in the register; and

10.3    you should not rely on the registration or continued registration of the domain name until we confirm that any application you make has completed and  you confirm that your correct name is recorded in the register for the domain name.

Personal data

11    We will make your personal data available in the following ways, but not release it for any other purpose to any other person. We may:

11.1    include it on the register;

11.2    include it on the WHOIS (which is also available outside the EEA) and PRSS. For these purposes we will publish your name and (unless you are a consumer and choose to opt out) your address, but not your phone or fax number or e-mail address;

11.3    if they ask in writing, give your personal data to people with a legitimate reason for asking for it (based on the exemptions in the Data Protection Act 1998 or similar laws that replace or follow it), including government or law enforcement agencies;

11.4    give your personal data to your current or proposed agent (or both); and

11.5    use it as set out in the DRS policy and DRS procedure.

12     You may write to us to ask for a copy of the personal data we hold about you, or you can look at the WHOIS, or you can ask your agent.  Please note that if, at any point, we discover that you are not a consumer, we may automatically cancel your opt-out (see condition 11.2) without notifying you.

13    By registering a domain name you agree to us using your personal data as explained in conditions 11 and 12.

The dispute resolution service

14    You agree to be bound by:

14.1    the DRS policy and DRS procedure; and

14.2    if there is a dispute, the version of the DRS policy and DRS procedure (available on our website) which applies at the time that proceedings under the dispute resolution service start, until the dispute is over.

15    We (including in this case our directors, officers, staff of all types and any expert) will not:

15.1    be liable to you or anyone else for anything done or not done in connection with any proceedings under the dispute resolution service, unless the act or lack of action is shown to have been in bad faith; and

15.2    be asked or forced to reveal information or materials which we gained as a result of the informal mediation stage of the dispute resolution service, unless ordered by a court with relevant jurisdiction.

Cancelling or altering the domain name

16    We may cancel or put the domain name into a special status by notifying you if:

16.1    we receive independent proof that you have provided significantly inaccurate, not correct, unreliable or false contact details (including names), failed to keep your contact details up to date, or failed to give us those details at all;

16.2    you have broken any part of condition 7 or 8;

16.3    the domain name is being used in a way that is likely to endanger any part of the domain name system or our systems and internet connections; or

16.4    you have broken any of the conditions (including the rules, DRS policy and DRS procedure) and (in the case of a matter which it is possible to put right and which is not covered by condition 6.3, 16.1 to 16.3 or 17) you do not put it right within 30 days of us notifying you.

17    We may (but do not have to) transfer, cancel, alter or amend the domain name, put it in a special status or prevent its renewal:

17.1    on your instructions (including the absence of instructions to renew - see condition 20), or by someone apparently acting for you (see condition 5);

17.2    if we reasonably believe that the contact details on the register for you are so inaccurate or false that we would not be able to notify you of the change;

17.3    if we reasonably believe that the changes to update the register or to correct any error, ambiguity or inaccuracy relating to the domain name registration (including any error in making the domain name available for registration or an error in a previous cancellation of the domain name) would make it more accurate;

17.4    if you withdraw your permission to having your personal data displayed on the WHOIS or PRSS (not including cases where a consumer is using the opt-out);

17.5    to carry out the decision an expert has made under our dispute resolution service; or

17.6    if we receive a complete and valid court order which we or you (or both) must obey, or if not making the changes the court orders would be a contempt of court by us or you.

18    If you are an individual, this contract will end if you die and the person legally appointed to deal with your assets after you die does not transfer the domain name (either to themselves or someone else) within a year of your death (or the end of their appointment, whichever comes first).

19    If you are not an individual, this contract will end if you complete a liquidation or disbandment process or otherwise no longer exist, even if (where possible) you are later restored by an official or court order or decision.

Duration, renewal and transfer

20    Unless ended earlier under this contract, we will enter your domain name on the register for two years. If we receive your renewal request and fee in the standard format by the deadline we set, and in line with the conditions of this contract generally, you will have the right to enter into a new contract with us on the same standard conditions that we are then offering to people registering new domain names. The specific procedure which applies to renewals is set out on our website, or you can ask your agent.

21    We may transfer our rights and responsibilities under this contract to anyone else.

22    If you want to transfer your domain name to someone else, you must, as well as any general requirements in this contract:

22.1    use our current published transfer process; and

22.2    make sure that the person taking over the domain name accepts what remains of this contract in full.

23   If you do not transfer your domain name (as needed by condition 22) there will be no valid transfer of this contract and domain name, and no document or agreement attempting or claiming to transfer the domain name or this contract (or both) will have any effect.

24    If you are a consumer, you may have a right to cancel this contract under the Consumer Protection (Distance Selling) Regulations 2000 or similar laws amending or replacing it. The right must be claimed within seven working days of the start of the services (which include security-check work). If this happens, we will cancel this domain name and provide you or your agent (depending on who paid us) a full refund within 30 days. If we pay your agent, you may still have to get a refund from them.

Exclusions and limitations of liability

25    Please note the explanation about liability at the beginning of this contract. However, nothing in these terms limits or excludes our liability for fraudulent misrepresentation or death or personal injury caused by our negligence.

26    By registering the domain name, we are not acknowledging that you have any rights in any words within the domain name, and we are not authorising you to use the domain name as part of a business.

27    We will not be liable to you whether under contract law, the legal rules about duties to other people (known as the law of ‘tort’) including negligence or otherwise, for:

27.1    any loss of profit, revenue or other type of economic loss (whether direct or indirect);

27.2    loss of business or contracts;

27.3    loss of expected savings or goodwill; or

27.4    any losses which a court categorises as ‘consequential’, or ‘indirect’ arising out of or in connection with the contract, including but not limited to:

27.4.1    any mistake or missing information in the register; and

27.4.2    loss of registration or use, or both (for whatever reason and whether temporary or otherwise), of the domain name.

28    The law normally implies terms into contracts, but you and we agree that, as far as the law allows, they do not apply to this contract.

29    Our total liability to you, whether under these conditions or otherwise (including liability for negligence), will be no more than £5,000.

30    If you are a consumer, conditions 27, 28 and 29 do not apply to you. Your statutory rights are not affected - for information contact your local authority Trading Standards . Department or your citizens advice bureau.

31    Conditions 11.1, 18, 19 and 25 to 39 will continue to apply after this contract has ended, even if that happens because we or you end this contract wrongfully.

General

32   If a court rules that any of these conditions is not valid or cannot be enforced, the other conditions will continue to be valid and enforceable.

33    This contract does not give you any legal rights against other people who have registered .uk domain names or give other people rights against us for any reason.

34   The internet is constantly changing and developing. As a result of this, we reserve the right to make reasonable changes to the terms of this contract (including the DRS policy, DRS procedure and rules) at any time during the term of the contract. We will only do so when we have good reason. Unless we are acting because of a legal requirement or a court order, the change will only be made after we have consulted publicly. We will publish a notice in advance (ideally, 30 days in advance) on our website and provide a link from the main page. The changes will apply from the date shown in the notice. You should visit our website regularly to find out about any changes. If you do not agree with any change to the conditions, you may notify us that you want to end the contract in at least 30 days’ time. In this case, we will give you a proportionate refund of the registration for the remaining period.

35    Our address is Nominet UK, Sandford Gate, Sandy Lane West, Oxford, OX4 6LB, England (phone +44(0)1865 332211, fax +44(0)1865 332299, e-mail: nominet@nominet.org.uk). Our offices are open from 9am to 5.30pm (UK local time) Monday to Friday, except for public holidays.

36    Except as set out in condition 5.4, or in the DRS policy and DRS procedure, any notice to be given under the contract will:

36.1    be considered to have been served if hand-delivered, or sent by prepaid post, fax or e-mail, to you, your agent or representative (see condition 5.5) at any postal or e-mail address or fax number on the appropriate register entry (if to us, at any of the addresses above); and36.2    apply from the date it was delivered, or if not delivered the date it was sent or posted.

37    This contract is a legally binding document. You should read it carefully and make sure that it contains everything you want and nothing you are not prepared to agree to. These conditions, together with the rules, DRS policy and DRS procedure, are the entire contract between you and us for the domain name, and replace all previous contracts, understandings and representations about this domain name, whether spoken or written.

38    We deal with a large number of domain names and we rely on you or other people to tell us about any changes to your personal information or status. This means that sometimes we continue to list a domain name or accept instructions even after this contract has ended, or should have been ended. Nothing we do, or do not do, during that period stops the contract from ending, stops us from ending it, or acts to create a new contract.

39    This contract is made under the law of England and any court proceedings must be in the English courts. If you are a consumer in Scotland, Wales or Northern Ireland, we will accept your local law and courts. Enforcement of a court order may be done in any law or court system that is relevant.

 

====================================================
Top Level Domains DOMAIN NAMES TERMS AND CONDITIONS
====================================================
 

Summary of Terms and Conditions
Part E - Applicable to .com, .net, .org, .biz, .info domain application

1. Introduction
This agreement is between Bottle Domains Inc, the "registrar", and you, the individual or entity registering the domain name (the "registrant"). In order to register a domain name on the Internet through our registration service you must submit this agreement together with the completed online application form. When we accept your application you agree to be bound by the terms and conditions of this agreement.

2. Commencement and Term of registration
Registration of the domain name commences when we accept your application and continues for a term of one (1) to ten (10) years according to the registration term chosen by you and the type of domain name extension you are purchasing or renewing. Registrations and renewals are subject to payment of the applicable fees. All domain name registrations are not effective until we deliver the registration information you provide us to the relevant registry operator, and the registry operator puts into effect your domain name registration or renewal. The current registry operators are Verisign, Inc for .com and .net, Public Interest Registry for .org, Afilias Ltd for .info and Neulevel Inc for .biz.

3. Renewal of registration
We will email you a renewal notice thirty (30) days before the domain name registration term expires to the email address provided by you. You can renew the registration for another term of between one (1) to ten (10) years and there is no limit in the number of consecutive renewals you can make. Renewal of registration is subject to payment of the relevant fee at the time of renewal. Failure to renew your registration results in the suspension of the domain name and its release for use by others. Although every effort is made to ensure that you receive your email renewal notice, this is a courtesy reminder notice only and does not confer liability upon Bottle Domains Inc. for the cost of renewing your domain name or any other costs or damages if you fail to receive your email renewal notice.

4. Ownership of the domain name

4.1 In submitting this application for registration or transfer of this domain name/s you warrant that:
(a) You are the legal owner of the domain name; and
(b) The domain name registration or transfer does not infringe any legal rights of any third party. In addition, you agree not to use your domain name to spam or send unsolicited commercial email (UCE) to other internet users.

4.2 You remain the owner of the domain name even if you license use of the domain name to a third party.

5. Transfer of Domain Name
In order to transfer a domain name to another party you must be a Bottle Domains Inc. member and the transfer must be executed with another Bottle Domains Inc. member. The transfer of ownership is affected through our online application process and must be initiated by the registered user wishing to transfer their domain name to the other party. The parties to any transfer are referred to the policies contained in the Policy for Transfer of Domain Name ownership document.


  To transfer the ownership of a domain name the current registrant must:
  (a) Relinquish its registration of the domain name;
  (b) Pay all outstanding fees;
  (c) Accept the terms in the Policy for Transfer of Domain Name
  (d) Agree to discharge the registrar from all obligations to you under this agreement at the effective date of the transfer;
  (e) Follow the instructions contained in the Procedure for Transfer of Domain Name; and
  (f) Submit the online Transfer form. The transferee (new registrant) must also:
  (a) Enter into a registration agreement (of a minimum of 1 year's duration) with the registrar;
  (b) Reaffirm the accuracy, completeness and currency of the personal data in the agreement;
  (c) Agree to be bound by the terms and conditions of the Domain Name Registration Service Agreement;
  (d) Review the Policy for Transfer of Domain Name; and
  (e) Follow the instructions contained in the Procedure for Transfer of Domain Name.

6. Fees  

6.1 You agree to pay registration and renewal fees to the registrar at the current price at the time of the registration and renewal. Fees may be changed by registrar from time to time at its complete discretion and made without prior notice to the registrant. All fees paid are non-refundable.  

6.2 In the event that you fail to pay the fees by the due date, the registrar may place the domain name on hold for a period of up to thirty (30) days. If the fees are outstanding at the end of the thirty (30) days, registrar may terminate or deactivate the registration. As a consequence, the registrant loses ownership of the domain name and in the event that it desires to regain the same domain name, must re-register for it.  

6.3 Registration is not effective until the Registration fee has been paid and cleared into the account of the registrar. In the event of a charge back by the credit card company or other non-payment by you in connection with the payment of the fees, you agree that the registration will be transferred back to the registrar, and that the registrar reserves all rights regarding the domain name including, without limitation, the right to make the domain name available to other parties for purchase. Should you wish to have ownership of a domain name transferred back to you after you have initiated a chargeback, you agree to pay any costs, fees or charges associated with the chargeback.

7. Taxes   The fees payable under this agreement are exclusive of all government charges, taxes, duties and levies and the registrant agrees to pay any and all such charge, taxes, duties and levies arising out of or in connection with this agreement. In particular, you must pay to the registrar any amount (VAT or GST or its equivalent) which the registrar if obliged to pay as a result of any supply made or deemed to be made or other matter or thing under or in connection with this agreement.

8. Personal data  

8.1 You must provide to the registrar the information in the compulsory fields in order to obtain registration. You may provide the information in the voluntary fields.  

8.2 You warrant that the data is accurate, complete and current. As the registrant you have a continuing obligation (during the term of this agreement) to the registrar to ensure that the information remains accurate, complete and current. You must notify the registrar immediately of any changes to the information.  

8.3 The registrar may make public some or all of the information. You acknowledge and agree that:  
(a) The information may be made available to and used by ICANN and Verisign Inc (or other registry administrator) for registry use;  
(b) The information will be used by the registrar and its licensees for inclusion in any registries and databases that are produced; and  
(c) The registrar may share the information stored in the registries and databases with its trusted business partners. These business partners are not authorized to use such information for purposes beyond those specified by the registrar and are required to preserve the confidentiality with which the registrar treats such information.  

8.4 The registrar will not disclose the information to third parties, public or private, except where required by ICANN or AuDa policy or direction, as required by domestic or international law, or for other purposes as permitted by other laws. 

8.5 The registrar will use its best efforts to protect the information from loss, alteration, unauthorised disclosure or access or misuse.

9. Transfer from another Registrar  

9.1 The registrant may change its registrar whether to or from Bottle Domains Inc. for an existing domain name but only after having been registered with Bottle Domains Inc. for sixty (60) days after initial registration. 

9.2 The registrar may, in its discretion, refuse to transfer the domain name to another registrar. Such instances include default in payment of fees, disputes over the identity of the domain name holder and bankruptcy or insolvency.  

9.3 The parties to a change in registrar to Bottle Domains Inc. are referred to the policies contained in the Policy for Transfer to another Registrar and the Procedure for Transfer to another Registrar.

10. Minimum Term   As the registrant (includes a transferee) you agree not to transfer a domain name within sixty (60) days from the date when you first registered that name with the registrar. Applications for renewal of the domain name are not treated as first registrations and do not fall within this qualification.

11. Dispute policy  

11.1 In relation to gTLDs (being .com, .net, .org, info and biz) you agree to be bound by the ICANN "Uniform Domain Name Dispute Resolution Policy as amended from time to time. The policy is an integral part of this agreement and reference should be made to the terms of that policy in relation to disputes. The terms of the policy can be found by following the links on the ICANN website found at: http://www.icann.org/udrp/udrp-policy-24oct99.htm.  

11.2 This agreement is to be construed according to the laws of the State of Victoria, Australia and the parties irrevocably submit to the non-exclusive jurisdiction of the Courts exercising jurisdiction in that State.  

11.3 The registrant hereby indemnifies and holds the registrar harmless against any claims by a third party in the event of a dispute between the registrant and a third party.

12. Ownership of data   The registrar owns all the databases, compilations and similar rights title and interest worldwide in its database and all information derived or produced from that database.

13. Indemnity  

13.1 The registrant indemnifies the registrar as well as Verisign Inc, Public Interest Registry, Nominet UK, Denic, CentralNic, auDA, Afilias Ltd, Neulevel Inc (or other registry administrator) and its officers, directors, employees and agents against all expenses, losses, claims, damages and costs (including reasonable legal costs) incurred by those indemnified arising out of or in connection with the registration or the registrant's use of the domain name.  

13.2 The registrant further agrees to release, indemnify and hold registrar harmless from all liabilities, claims, damages, costs and expenses of third parties relating to or arising under this agreement or the registrant's use of the services.

14. Limitation of liability  

14.1 To the extent permitted by law, registrant agrees that neither the registrar nor the relevant registry operator) shall be liable for any loss or incidental or consequential damage the registrant may incur arising out of or in connection with errors, mistakes or any other result of domain name registration by the registrar.  

14.2 The registrant agrees that in no event shall the liability of the registrar exceed the re-supply of the services or the fees paid by the registrant under this agreement.

15. Termination for breach   The registrant agrees that if it breaches any term in this agreement or dispute policy, then registrar may notify the registrant of the breach. If the registrant fails to provide a satisfactory explanation to the register, then registrar may deactivate or cancel the domain name.

16. Notices   All notices that are required to be given under this agreement must be in writing and sent to the address of the owner of the domain name and may be given by e-mail or facsimile if the recipient confirms receipt. Any notice sent shall be deemed to have been received instantly upon transmission or 1 week after posting if sent by mail. Any email sent to the address shall be deemed to have been received by the owner of the domain name.

17. Governing law   This agreement together with all rights, obligations and all actions contemplated by this agreement shall be governed by the laws of Australia. In particular, the parties submit to the law of Victoria and to the Courts exercising jurisdiction in that State.

18. Severance If any part of this agreement is found to be unenforceable, void or invalid, then that part of the agreement shall be served. The severance of the part shall not affect the validity of the remaining parts of the agreement.

19. Entire agreement   The registrant agrees that this agreement and the dispute policy of ICANN represent the entire agreement between the registrar and the registrant. Together, they supersede all prior agreements, arrangements and undertakings between the parties. This agreement may only be amended in writing agreed between the parties.

20. Waiver  

20.1 A waiver by Bottle Domains Inc. of a provision or right under this agreement is binding on it only if it is given in writing and signed by the authorised officer of Bottle Domains Inc. granting the waiver.

20.2 A waiver is effective only in the specific instance and for the specific purpose for which it is given.

20.3 Failure by Bottle Domains Inc. to exercise or delay in exercising a right under this agreement does not prevent its exercise or operate as a waiver.

21. Relationship   The relationship of the parties is that of registrant and registrar and not joint venturers, licensee and licensor, equity partners, principal and agent.

22. Further assurance   The registrant shall promptly at the request of the other party execute and deliver such further documents and do such further acts as shall be reasonably necessary to give full effect to this agreement and the transactions and conditions contemplated in this agreement.

Should you seek to register a .BIZ second level domain name, you must contractually agree to the following terms:Should you seek to register a .BIZ second level domain name, you must contractually agree to the following terms:

1. BIZ RESTRICTIONS. Registrations in the .biz TLD must be used or intended to be used primarily for bona fide business or commercial purposes. For purposes of the .biz Registration Restrictions ("Restrictions"), "bona fide business or commercial use" shall mean the bona fide use or bona fide intent to use the domain name or any content, software, materials, graphics or other information thereon, to permit Internet users to access one or more host computers through the DNS:
a. To exchange goods, services, or property of any kind;
b. In the ordinary course of trade or business; or
c. To facilitate
(i) the exchange of goods, services, information, or property of any kind; or,
(ii) the ordinary course of trade or business.Registering a domain name solely for the purposes of
(1) selling, trading or leasing the domain name for compensation, or
(2) the unsolicited offering to sell, trade or lease the domain name for compensation shall not constitute a "bona fide business or commercial use" of that domain name.

2. BIZ CERTIFICATION. As a .biz domain name Registrant, you hereby certify to the best of your knowledge that:The registered domain name will be used primarily for bona fide business or commercial purposes and not
(i) exclusively for personal use; or
(ii) solely for the purposes of
(1) selling, trading or leasing the domain name for compensation, or
(2) the unsolicited offering to sell, trade or lease the domain name for compensation.

For more information on the .biz restrictions, which are incorporated herein by reference, please see: http://www.neulevel.com/countdown/ registrationRestrictions.html The domain name Registrant has the authority to enter into the registration agreement; and The registered domain name is reasonably related to the Registrant's business or intended commercial purpose at the time of registration.

3.PROVISION OF REGISTRATION DATA 3.1 Provision of Registration Data. As part of the registration process, you are required to provide the registry operator with certain information and to update this information to keep it current, complete and accurate. This information includes
(i) your full name, postal address, e-mail address, voice telephone number, and fax number if available;
(ii) the name of an authorized person for contact purposes in the case of a Registrant that is an organization, association, or corporation;
(iii) the IP addresses of the primary nameserver and any secondary nameserver(s) for the domain name;
(iv) the corresponding names of those nameservers;
(v) the full name, postal address, e-mail address, voice telephone number, and fax number if available of the technical contact for the domain name;
(vi) the full name, postal address, e-mail address, voice telephone number, and fax number if available of the administrative contact for the domain name;
(vii) the name, postal address, e-mail address, voice telephone number, and fax number if available of the billing contact for the domain name; and
(viii) any remark concerning the registered domain name that should appear in the Whois directory.

You agree and understand that the foregoing registration data will be publicly available and accessible on the Whois directory as required by ICANN/Registry Policy and may be sold in bulk in accordance with the ICANN Accreditation Agreement (the "ICANN Agreement"), available at ICANN's site.

3.2 Inaccurate or Unreliable Data.
You hereby represent and warrant that the data provided in the domain name registration application is true, correct, up to date and complete and that you will continue to keep all the information provided up to date.
Your willful provision of inaccurate or unreliable information, your willful failure promptly to update information provided to the registry operator, or any failure to respond for over five calendar days to our inquiries addressed to the e-mail address of the administrative, billing or technical contact then appearing in the Whois directory with respect to an domain name concerning the accuracy of contact details associated with any registration(s) or the registration of any domain name(s) registered by or through you or your account, shall constitute a breach of this Agreement.

Any information collected by the registry operator concerning an identified or identifiable natural person ("Personal Data") will be used in connection with the registration of your domain name(s) and for the purposes of this Agreement and as required or permitted by the ICANN Agreement or any ICANN/Registry Policy.

DOMAIN NAME DISPUTE POLICY. If you reserved or registered a .biz domain name through the registry operator, you agree to be bound by our current domain name dispute policy that is incorporated herein and made a part of this Agreement by reference. Please take the time to familiarize yourself with that policy. In addition, you hereby acknowledge that you have read and understood and agree to be bound by the terms and conditions of the following documents, as they may be amended from time to time, which are hereby incorporated and made an integral part of this Agreement:
i. The Start-up Trademark Opposition Policy ("STOP"), available at http://www.neulevel.com/countdown/stop.html; and
ii. The Restrictions Dispute Resolution Criteria and Rules, available at http://www.neulevel.com/countdown/rdrp.html.

A.

1. The STOP sets forth the terms and conditions in connection with a dispute between a Registrant of a .biz domain name ("Registrant") with any third party (other than registry operator or registrar) over the registration or the use of a .biz domain name registered by Registrant that is subject to the Intellectual Property Claim Service. The Intellectual Property Claim Service is a service introduced by Registry Operator to notify a trademark or service mark holder ("Claimant") that a second-level domain name has been registered in which that Claimant claims intellectual property rights. In accordance with the STOP and its associated Rules, those Claimants will have the right to challenge registrations through independent ICANN-accredited dispute resolution providers.

The RDRP sets forth the terms under which any allegation that a domain name is not used primarily for business or commercial purposes shall be enforced on a case-by-case, fact specific basis by an independent ICANN-accredited dispute provider. None of the violations of the Restrictions will be enforced directly by or through Registry Operator. Registry Operator will not review, monitor, or otherwise verify that any particular domain name is being used primarily for business or commercial purposes or that a domain name is being used in compliance with the SUDRP or UDRP processes.

2. DOMAIN NAME DISPUTE POLICY MODIFICATIONS. You agree that the registry operator, in its sole discretion, may modify its dispute policy. The registry operator will post any such revised policy on its Web site at least thirty (30) calendar days before it becomes effective. You agree that, by maintaining the reservation or registration of your domain name after modifications to the dispute policy become effective, you have agreed to these modifications.

3. RESERVATION OF RIGHTS. Bottle Domains Inc. and the .biz registry operator, NeuLevel, Inc. expressly reserve the right to deny, cancel or transfer any registration that it deems necessary, in its discretion, to protect the integrity and stability of the registry, to comply with any applicable laws, government rules or requirements, requests of law enforcement, in compliance with any dispute resolution process, or to avoid any liability, civil or criminal, on the part of Bottle Domains Inc. and/or NeuLevel, Inc., as well as their affiliates, subsidiaries, officers, directors and employees. Bottle Domains Inc. and NeuLevel, Inc. also reserve the right to freeze a domain name during resolution of a dispute.

B. Should you seek to register a .INFO second level domain name, you must contractually agree to the following terms:

1. Registrant consents to the use, copying, distribution, publication, modification, and other processing of the Registrant's Personal Data by the .INFO registry operator, and its designees and agents in a manner consistent with the purposes specified pursuant in its contract with ICANN, available at http://www.icann.org/tlds/

2. Registrant agrees to submit to proceedings under the UDRP Dispute Policy and comply with the requirements set forth by the registry operator for domain names registered during the Sunrise Period (an explanation of which can be found at http://www.afilias.info/faq/sunrise.html), including the mandatory Sunrise Dispute Resolution Policy, available at http://www.afilias.info/faq/sunrise-challenge.html . These policies are subject to modification by the registry operator.

3. Registrant agrees to immediately correct and update the registration information for any domain name during its registration term, failure to correct this information shall constitute a breach of this Agreement.

4. Registrant acknowledges that the registry operator will have no liability of any kind for any loss or liability resulting from the proceedings and processes relating to the Sunrise Period or the Land Rush Period (an explanation of which can be found at http://www.afilias.info/faq/start-up.html), including, without limitation: (a) the ability or inability of a Registrant to obtain a domain name during either the Sunrise or Land Rush periods, and (b) the results of any dispute over a domain name registration which is processed during the Sunrise period.

5. Registrar and the registry operator expressly reserve the right to deny, cancel or transfer any registration that it deems necessary, in its discretion, to protect the integrity and stability of the registry, to comply with any applicable laws, government rules or requirements, requests of law enforcement, in compliance with any applicable dispute resolution process, or to avoid any liability, civil or criminal, on the part of Registrar and/or the registry operator as well as their affiliates, subsidiaries, officers, directors and employees. Registrar and the registry operator also reserve the right to freeze a domain name during resolution of a dispute.

 

 

 

   
Official Accreditation